Zur Startseite
     

    Privacy policy

     

    The protection of your data is important to us

    We are pleased that you are interested in our company and its products and services and would like you to feel safe where the protection of your personal details is concerned when you visit our Internet pages. Because we take the protection of your personal details very seriously. We, of course, observe the requirements of the Bundesdatenschutzgesetz (German Federal Data Protection Act).

    We want you to know when we capture data and how we use it. We have implemented technical and organisational measures to ensure that the data-protection regulations are observed both by us and by the external service providers we employ.


    Personal details

    Personal details relate to your identity. These details, for example, include such information as your name, address, telephone number and email address. You are not required to reveal any personal details when you visit our Internet site. In certain cases, however, we will ask you for your name and address and other information to enable us to provide the desired services.

    The same will apply, for example, when you request informational materials, when you order goods or ask us to respond to specific questions. We will draw your attention to this requirement wherever it is necessary. Beyond the above, we will only store and process data that you have provided voluntarily and the data captured automatically when you visit our site (e.g. IP address and the name of the pages you have viewed, the browser you use and your operating system, date and time of access, the search engines used, the name of downloaded files).

    To the extent that you utilise service performances, only such data that we require to provide the performances will usually be captured. Insofar as we ask for any additional information, such information will be provided voluntarily. Personal details will only be processed to fulfil the desired service and to protect our own justified business interests.


    Intended use of personal details

    We generally use the personal details you provide to answer your inquiries, to process your orders and to provide you with access to specific information or offers. The management of customer relations may also make it necessary for us or a service provider we have commissioned to use these personal details in order to provide you with information about product offers and to carry out online surveys that will enable us to better meet our customers' demands.

    We will naturally appreciate it if you do not wish to provide your personal details to help us in our customer relations (in particular for direct marketing and market research purposes). We will not sell your personal details to third parties or market them in any other way.


    Use for specific purposes

    We will only capture, process and utilise the personal details you provide online for the purposes indicated to you. Your personal details will not be forwarded to third parties without your express consent. Personal details will only be captured and forwarded to government institutions and authorities entitled to such information in accordance with the relevant laws or only if a court decision obliges us to do so. We have obliged our staff and the service companies we commission to maintain confidentiality and to observe the provisions set out the Federal Data Protection Act. We will only capture, process and utilise the personal details you provide online for the purposes indicated to you. Your personal details will not be forwarded to third parties without your express consent. Personal details will only be captured and forwarded to government institutions and authorities entitled to such information in accordance with the relevant laws or only if a court decision obliges us to do so. We have obliged our staff and the service companies we commission to maintain confidentiality and to observe the provisions set out the Federal Data Protection Act.

    Data that is automatically captured during visits to our Internet site

    For organisational and technical reasons, the following data will be stored when our Internet site is used: the names of the pages you have viewed, the name of the browser and operating system you used, the date and time you accessed our site, the search engines you used, the names of downloaded files and your IP address.

    We will process such data anonymously and only for statistical purposes with the aim of continuously further optimising our Internet presentations and making our Internet services even more attractive. Such data is stored separately from other information relating to your personal details on secured systems. Conclusions are not drawn about individual persons.


    Cookies

    When you visit one of our Web sites, we may save information in the shape of cookies to your computer. Cookies are small text files that are sent from a Web server to your browser and saved to your computer's hard disk. None of your personal details, except the IP address, will be saved when this happens. This information is designed to automatically recognise you when you next visit our Website and to make navigation easier for you. Cookies enable us, for example, to adapt the Website to your interests or to save your password so that you don't have to re-enter it every time you return.

    You may, of course, visit our Websites without cookies being stored on your computer. If you do not want us to recognise your computer, you may prevent cookies from being saved to your hard disk by selecting the "don't accept cookies" setting in your browser. Please refer to the browser manufacturer's instructions to find out how to do this. Functions may be restricted, however, if you do not accept cookies.


    Children and adolescents

    People under the age of 18 years should not send us any personal details without their parents' or guardians' consent. We do not request any personal details to be provided by children or adolescents, we do not collect such data and do not pass it on to third parties.

    Security

    We have implemented technical and organisational security measures to protect your personal details against loss, destruction, manipulation and unauthorised access. All our employees and all people involved with data processing have been obliged to observe the Federal Data Protection Act and other laws relevant to data protection and to treat personal details as confidential.

    In the event of personal details being captured and processed, the information will be encrypted before it is transferred in order to prevent it from being abused by third parties. Our security measures are being continuously reviewed in accordance with technological developments.


    Amendments to our data-protection provisions

    We reserve the right to change our security and data-protection measures when it becomes necessary as a result of technological developments. We will also accordingly amend our privacy policy when we do so. Please therefore always refer to the respectively valid version of our privacy policy.


    This privacy policy does not extend to links to external sites that are presented within the framework of our Internet pages. To the extent that links have been created, we assure you that at the time the links were set it was not apparent that any applicable laws were being violated on the Internet pages to which the links point. However, we have no control over the extent to which other providers observe data-protection and security provisions. We therefore request you to read the privacy policies set out on the Internet pages created by other providers.

    Right of information

    You may inquire at any time about the data relating to your person that we have saved. In this event, please write to Olsberg GmbH, Marco Krzyzynski, Hüttenstraße 38, 59939 Olsberg or send an email.

    Right of objection

    You may also withdraw your consent to our capturing, processing and utilising your personal details at any time. In this event, please write to Olsberg GmbH, Marco Krzyzynski, Hüttenstraße 38, 59939 Olsberg or send an email.

    Questions, suggestions, complaints

    If you have any questions concerning the information we have provided about data protection or the processing of your personal details, please contact our data-protection officer directly: Marco Krzyzynski, Hüttenstraße 38, 59939 Olsberg, Tel.: +49 (0) 2962 8050, Fax: +49 (0) 2962 80544180 or email. Mr Krzyzynski is also your contact partner for any requests for information or suggestions and complaints.

    Data-protection information from Google Analytics

    This website uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the Website analyse how visitors use the site. The information generated by the cookie about your use of this Website is usually forwarded to Google servers in the United States and stored there. In the event of IP anonymisation on this Website being activated, Google will within the member states of the European Union and other signatories to the agreement for the European Economic Area truncate your IP address before doing so. The full IP address will only be sent to a Google server in the USA and truncated there in exceptional cases. Google will use this information on behalf of the operator to evaluate how you used this Web site, to generate reports about Website activities and to provide additional services related to the use of the Website and Internet to the Website provider. The IP address sent from your browser by Google Analytics will not be combined with other data at Google. You may prevent the storage of cookies by making a corresponding setting in your browser software; we would, however, point out that you will then not be able to use all the functions provided by this Website. You may also prevent data (including your IP address) relating to your use of the Website from being captured and forwarded for processing to Google by downloading and installing the browser plugin provided at this link http://tools.google.com/dlpage/gaoptout?hl=de“.